Frequently Asked Questions

1. How long does shipping take?

  • Shipping times may vary depending on your location. Typically, orders are processed within 3 business days, and delivery takes between 6 to 10 days.

2. How do I choose the right size for my Steppers insoles?

  • Steppers insoles are available in sizes US 3 / UK 2 to US 12 / UK 11. Simply select the size that corresponds to your shoe size. If needed, trim the insoles along the marked lines for a perfect fit.

    3. Can I use Steppers with any type of shoe?

    • Yes, Steppers are versatile and can be used with various shoe types, including athletic shoes, casual shoes, and work shoes.

    4. How do I clean my Steppers insoles?

    • Steppers insoles are easy to maintain. Simply remove them from your shoes and hand wash with mild soap and water. Allow them to air dry before placing them back in your shoes.

    5. Do Steppers help with specific foot conditions?

    • Yes, Steppers are designed to provide relief from various foot conditions, including flat feet (Pronation), bunions, arthritis, diabetes, Plantar Fasciitis, Achilles Tendonitis, and Ball of Foot pain.

    6. Are Steppers suitable for all seasons?

    • Yes, Steppers feature a breathable and sweat-absorbent design, making them suitable for all seasons. They keep your feet cool and dry in summer and provide warmth in winter.

    7. Can I use Steppers for sports activities?

    • Absolutely! Steppers are suitable for all kinds of sports, providing shock absorption, cushioning, and support during physical activities.

    8. How long do Steppers insoles last?

    • With proper care, Steppers insoles are durable and designed to last for an extended period, even with regular use.

    9. Do Steppers address the root cause of foot pain?

    • Yes, Steppers are uniquely developed to balance the load on your feet, addressing the root cause of foot pain. The ergonomic design and special inserts enhance cushioning and support specific areas of the foot.

    10. Can I return my Steppers if they don't meet my expectations?

    • Yes, we offer a satisfaction guarantee. If you're not completely satisfied with your Steppers insoles, please contact our customer support for assistance with returns and exchanges.

    For any additional questions or concerns, feel free to reach out to our customer support team. We are here to ensure you have the best experience with your Steppers insoles.